FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS


This on my credit / Why is this on my credit / Can you take this off my credit?

Olson Shaner does not report accounts to any of the credit bureaus. You may wish to contact the credit bureaus or Plaintiff in your lawsuit to discuss this issue.

Do I have to go to court?

Olson Shaner cannot give you legal advice regarding your account.

Is there a warrant out for my arrest and am I going to jail?

No and no.

What is my balance and how long to I have to pay?

These are questions that can only be answered individually. Please call and speak to one of our paralegals.

Why did my balance change over time?

Sometimes balances may be increased by interest or additional fees. Also, balances may be reduced by reports of payments you or others may have made. Please call and speak to one of our paralegals to get specific information.

How do I get copies of pleadings?

Pleadings are available as public record at the court where your case was filed.

I paid my hospital bill so why was I sent to collections?

Many hospital visits include separate billing for emergency room doctors, radiologists, etc. It may be that your bill is for one if these doctors, and not the hospital.

Who can communicate with you about my debt?

As a general rule we can communicate with you, your spouse, your attorney, or anyone else that you give us permission to speak to. If you would like to give us permission to speak to a specific individual please call.

Who is the creditor or collection agency that hired you?

The creditor or collection agency will be listed as the Plaintiff on the court documents.

Where can I find my reference number?

Your reference number is located by the attorneys' information on the first page of your court pleading.

Important Information

This is an attempt to collect a debt and any information obtained will be used for that purpose. Unless we have a signed representation agreement with you, we are not your attorneys. Nothing on this website is intended as legal advice. If you have questions about your rights you should seek your own counsel. Continued use of this website constitutes your acceptance of these terms.